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Adarnof 2017-01-18 00:46:09 -05:00
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docs/installation/services/teamspeak3.md
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@ -71,16 +71,15 @@ Navigate back to the AllianceAuth admin interface (yourdomain.com/admin) and und
The dropdown box provides all auth groups. Select one and assign TeamSpeak groups from the panels below. If these panels are empty, wait a minute for the database update to run, or see the [troubleshooting section](#ts-group-models-not-populating-on-admin-site) below. The dropdown box provides all auth groups. Select one and assign TeamSpeak groups from the panels below. If these panels are empty, wait a minute for the database update to run, or see the [troubleshooting section](#ts-group-models-not-populating-on-admin-site) below.
# Troubleshooting ## Troubleshooting
## New users unable to join the server
### `Insufficient client permissions (failed on Invalid permission: 0x26)` ### `Insufficient client permissions (failed on Invalid permission: 0x26)`
Using the advanced permissions editor, ensure the `Guest` group has the permission `Use Privilege Keys to gain permissions` (under `Virtual Server` expand the `Administration` section) Using the advanced permissions editor, ensure the `Guest` group has the permission `Use Privilege Keys to gain permissions` (under `Virtual Server` expand the `Administration` section)
To enable advanced permissions, on your client go to the `Tools` menu, `Application`, and under the `Misc` section, tick `Advanced permission system` To enable advanced permissions, on your client go to the `Tools` menu, `Application`, and under the `Misc` section, tick `Advanced permission system`
## TS group models not populating on admin site ### TS group models not populating on admin site
The method which populates these runs every 30 minutes. To populate manually, start a celery shell: The method which populates these runs every 30 minutes. To populate manually, start a celery shell:
python manage.py celery shell python manage.py celery shell
@ -91,7 +90,6 @@ And execute the update:
Ensure that command does not return an error. Ensure that command does not return an error.
## Auth unable to sync groups
### `2564 access to default group is forbidden` ### `2564 access to default group is forbidden`
This usually occurs because auth is trying to remove a user from the `Guest` group (group ID 8). The guest group is only assigned to a user when they have no other groups, unless you have changed the default teamspeak server config. This usually occurs because auth is trying to remove a user from the `Guest` group (group ID 8). The guest group is only assigned to a user when they have no other groups, unless you have changed the default teamspeak server config.
@ -102,7 +100,6 @@ Teamspeak servers v3.0.13 and up are especially susceptible to this. Ensure the
This error generally means teamspeak returned an error message that went unhandled. The full traceback is required for proper debugging, which the logs do not record. Please check the superuser notifications for this record and get in touch with a developer. This error generally means teamspeak returned an error message that went unhandled. The full traceback is required for proper debugging, which the logs do not record. Please check the superuser notifications for this record and get in touch with a developer.
## Auth unable to sync groups and add users
### `3331 flood ban` ### `3331 flood ban`
This most commonly happens when your teamspeak server is externally hosted. You need to add the auth server IP to the teamspeak serverquery whitelist. This varies by provider. This most commonly happens when your teamspeak server is externally hosted. You need to add the auth server IP to the teamspeak serverquery whitelist. This varies by provider.