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Ariel Rin 2024-05-26 13:30:21 +10:00
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docs/maintenance/troubleshooting.md
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@ -8,11 +8,11 @@ To record DEBUG messages in the log file, alter a setting in your auth project's
## Steps to Check Logs for Errors ## Steps to Check Logs for Errors
### Locate the Logs: ### Locate the Logs
The logs are located within the `myauth/log/` directory of your Alliance Auth project. The logs are located within the `myauth/log/` directory of your Alliance Auth project.
### Access the Logs: ### Access the Logs
Use a text editor or terminal commands (like `tail -f <filename>`) to open the relevant log files. Use a text editor or terminal commands (like `tail -f <filename>`) to open the relevant log files.
@ -28,7 +28,7 @@ Consider the following:
`gunicorn.log` for web-specific or Gunicorn worker errors. `gunicorn.log` for web-specific or Gunicorn worker errors.
### Search for Errors: ### Search for Errors
Look for keywords like `ERROR`, `WARNING`, `EXCEPTION`, or `CRITICAL`. Examine timestamps to correlate errors with user actions or events. Read the error messages carefully for clues about the problem's nature. Look for keywords like `ERROR`, `WARNING`, `EXCEPTION`, or `CRITICAL`. Examine timestamps to correlate errors with user actions or events. Read the error messages carefully for clues about the problem's nature.
@ -46,7 +46,7 @@ Troubleshooting Tips:
### I'm getting error 500 when trying to connect to the website on a new installation ### I'm getting error 500 when trying to connect to the website on a new installation
*Great.* Error 500 is the generic message given by your web server when *anything* breaks. The actual error message is hidden in one of your auth project's log files. Read them to identify it. _Great._ Error 500 is the generic message given by your web server when _anything_ breaks. The actual error message is hidden in one of your auth project's log files. Read them to identify it.
### Failed to configure log handler ### Failed to configure log handler