diff --git a/.github/ISSUE_TEMPLATE/installation.md b/.github/ISSUE_TEMPLATE/installation.md
index 91036398..42d2ef7a 100644
--- a/.github/ISSUE_TEMPLATE/installation.md
+++ b/.github/ISSUE_TEMPLATE/installation.md
@@ -1,16 +1,18 @@
 ---
 name: Installation
-about: For help if something went wrong installing sharp
+about: Something went wrong **installing** sharp
 title: ''
-labels: ''
+labels: installation
 assignees: ''
 
 ---
 
-What is the output of running `npm install --verbose sharp`?
-
-What is the output of running `npx envinfo --binaries --languages --system --utilities`?
+Did you see the [documentation relating to installation](https://sharp.pixelplumbing.com/en/stable/install/)?
 
 Have you ensured the platform and version of Node.js used for `npm install` is the same as the platform and version of Node.js used at runtime?
 
-If you're using `sudo npm install` have you tried with the `sudo npm install --unsafe-perm` flag?
+If you're (mis)using `sudo npm install` have you tried with the `sudo npm install --unsafe-perm` flag?
+
+What is the complete output of running `npm install --verbose sharp`? Have you checked this output for useful error messages?
+
+What is the output of running `npx envinfo --binaries --languages --system --utilities`?
diff --git a/.github/ISSUE_TEMPLATE/possible-bug.md b/.github/ISSUE_TEMPLATE/possible-bug.md
index 5ac4157a..860f60fc 100644
--- a/.github/ISSUE_TEMPLATE/possible-bug.md
+++ b/.github/ISSUE_TEMPLATE/possible-bug.md
@@ -1,12 +1,14 @@
 ---
 name: Possible bug
-about: Please provide steps to reproduce
+about: Something unexpected occurred **using** sharp
 title: ''
-labels: ''
+labels: triage
 assignees: ''
 
 ---
 
+<!-- If this issue relates to installation, please use https://github.com/lovell/sharp/issues/new?labels=installation&template=installation.md instead. -->
+
 What is the output of running `npx envinfo --binaries --languages --system --utilities`?
 
 What are the steps to reproduce?
diff --git a/.github/ISSUE_TEMPLATE/question.md b/.github/ISSUE_TEMPLATE/question.md
index 7478b44e..54a1cdad 100644
--- a/.github/ISSUE_TEMPLATE/question.md
+++ b/.github/ISSUE_TEMPLATE/question.md
@@ -1,12 +1,14 @@
 ---
 name: Question
-about: For help with an existing feature
+about: For help understanding an existing feature
 title: ''
 labels: question
 assignees: ''
 
 ---
 
+<!-- If this issue relates to installation, please use https://github.com/lovell/sharp/issues/new?labels=installation&template=installation.md instead. -->
+
 What are you trying to achieve?
 
 Have you searched for similar questions?