sharp/.github/ISSUE_TEMPLATE/installation.md

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---
name: Installation
about: Something went wrong during either 'npm install sharp' or 'require("sharp")'
labels: installation
---
Did you see the [documentation relating to installation](https://sharp.pixelplumbing.com/install)?
Have you ensured the architecture and platform of Node.js used for `npm install` is the same as the architecture and platform of Node.js used at runtime?
Are you using the latest version? Is the version currently in use as reported by `npm ls sharp` the same as the latest version as reported by `npm view sharp dist-tags.latest`?
If you are using npm v6 or earlier and installing as a `root` or `sudo` user, have you tried with the `npm install --unsafe-perm` flag?
If you are using npm v7, does the user running `npm install` own the directory it is run in?
If you are using the `ignore-scripts` feature of `npm`, have you tried with the `npm install --ignore-scripts=false` flag?
What is the complete output of running `npm install --verbose sharp`? Have you checked this output for useful error messages?
What is the output of running `npx envinfo --binaries --system`?